[dropcap]F[/dropcap]ielding a tenant’s call for a busted water heater or trying to find a solution for a door that’s ajar are not-so-new experiences for San Marcos resident Frank Arredondo.

Arredondo in 2014 retired from his position within the U.S. Department of Housing and Urban Development, where he worked with housing authorities and fielded resident’s complaints.

Last month, Arredondo was tabbed as Executive Director on an interim basis for the maligned Kyle Housing Authorit...